Privacy Policy

Data Management Policy for Finicky Clean Ltd

The purpose of this policy is to ensure that Finicky Clean Ltd manages data effectively, securely, and in compliance with relevant laws and regulations, protecting the interests of both clients and employees.

This policy applies to all employees, contractors, and third-party service providers involved in data collection, storage, processing, and dissemination within Finicky Clean Ltd.

Types of Data Collected

Client Data: Names, addresses, contact numbers, email addresses, service history, payment details, and feedback.

Employee Data: Personal information, employment history, contact details, payroll information, and performance records.

Operational Data: Service schedules, inventory management, and customer satisfaction metrics.

Data Collection

Data will be collected directly from clients through service requests and feedback forms

Employee data will be collected during the hiring process and through performance evaluations.

Data Storage

All data will be stored securely using encrypted databases and cloud services compliant with industry standards. Access to sensitive data will be restricted to authorized personnel only.

Data Use

Client data will be used solely for the purpose of providing services, improving customer experience, and for marketing purposes with prior consent.

Employee data will be used for payroll, performance management, and internal communications.

Data Sharing

Client and employee data will not be shared with third parties without explicit consent, except where required by law. Data shared with third parties for operational purposes (e.g., payment processing) must comply with this policy and applicable regulations.

Data Retention

Data will be retained only as long as necessary for the purposes outlined in this policy or as required by law. Secure deletion methods will be employed for data that is no longer needed.

Data Access and Rights

Clients and employees have the right to access their data, request corrections, and demand the deletion of their information where applicable. Procedures for accessing and managing personal data will be clearly communicated.

Data Security

Appropriate security measures, including firewalls, antivirus software, and regular security audits, will be implemented to protect data. Employees will be trained in data security best practices.

Compliance

This policy will comply with all relevant data protection laws and regulations, including but not limited to GDPR, CCPA, and local data protection laws. Regular reviews of the policy will be conducted to ensure ongoing compliance.

Policy Review

This policy will be reviewed annually and updated as necessary to reflect changes in legislation, technology, and business practices.

Contact Information

For any queries related to this policy, please contact the Data Protection Officer (DPO) at Finicky Clean Ltd email address: info@finickycleanltd.com and attention DPO at Finicky Clean Ltd.